Shipping policy

Free shipping on orders of $99.00 or more.

Where can I ship my order to?

We ship across the United States to 46 states and the District of Columbia. We cannot ship to Alaska, Hawaii, Michigan or Utah.

Someone 21 or older must be present to sign for the order on arrival, so please be home or send it somewhere with an adult present such as an office or a building with a doorman. We cannot ship to a PO Box or a military base.

Please enter the correct zip code at checkout. An incorrect zip code may delay your shipment, and we are not responsible for transit delays caused by incorrect shipping information.

Delivery charges

Shipping is free on orders of $99.00 or more. On orders under $99.00, shipping is calculated by the size of your order at checkout, starting at $19.99. To ship to multiple addresses, place a separate order for each address.

Delivery time and tracking

You will receive an email at order confirmation, preparation, shipment and delivery. Depending on your address, orders arrive within 1 to 10 days. If you do not receive an email, check your spam folder and confirm your email address was entered correctly.

Age on delivery

You must be 21 or older to order, and present valid ID showing you are 21 or older for the order to be released on delivery.

If you are not home

Our logistics partner will attempt delivery three times. If someone 21 or older is not present, the carrier returns the package to us and a re-service fee of $19.99 may apply for redelivery. If you will not be home, contact us right away.

Express shipping and contact

Express shipping may be available on request. For any questions about your order, contact service@getliquidrails.com.